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05-BodyLanguageShowing.pdf
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📊 Size: 171 KB
📄 Pages: 2 pages
⬇️ Downloads: 49

Summary

Body language plays a significant role in making a first impression, as it communicates whether someone is approachable or not. The author learned about body language at 19 while working in healthcare, after a doctor pointed out their defensive stance and attitude. By changing their body language, such as adopting an open stance, maintaining eye contact, and smiling, the author improved their rapport with patients and coworkers. Positive body language is key to customer service success, as it influences a customer's perspective from the first moment of contact. Being aware of and paying attention to non-verbal cues, such as eye contact, smiling, and posture, can contribute to overall success in any business.

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Description

Body language plays a significant role in making a first impression, as it communicates whether someone is approachable or not.

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  • File Format: PDF
  • File Size: 171 KB
  • Pages: 2
  • Language: EN
  • Total Downloads: 49
  • Last Updated: 4 days ago

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