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Customer-Care-Policy.pdf

🔗 Source: smiths-gloucester.co.uk

📊 Size: 59 KB

👤 Author: John Walker

⬇️ Downloads: 35

Summary

Smiths (Gloucester) Ltd. is committed to maintaining high standards and promoting core values, recognizing the importance of long-term customer relationships. The company aims to provide prompt, professional, and confidential service, managing customer expectations and encouraging feedback to improve services. Customers can provide comments or complaints via phone, in-person, email, or writing, with the option to escalate to the Managing Director if unsatisfied with the initial response. Staff are expected to provide courteous and helpful service, with senior management encouraging suggestions for improvement.

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Description

Smiths (Gloucester) Ltd. is committed to maintaining high standards and promoting core values, recognizing the importance of long-term customer relationships.

Technical Information

File Format: PDF
File Size: 59 KB
Pages: 1
Language: EN
Author: John Walker
Total Downloads: 35
Last Updated: 5 months ago

Document Overview

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