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Loyalty Program Fraud Increased By Nearly 80%.pdf

global-fraud-report-2021.pdf
Preview of loyalty program fraud increased by nearly 80%
🔗 Source: cybersource.com
📊 Size: 2.26 MB
👤 Author: Cybersource
⬇️ Downloads: 189

Summary

The 2021 Global Fraud Report by Cybersource and the Merchant Risk Council (MRC) presents the results of a survey of 650 merchants from around the globe on their eCommerce fraud experience and mitigation practices. Key findings include:
- COVID-19 spurred an increase in fraud attempts and rates for 75% of merchants globally, especially in APAC and among enterprise and mid-market merchants.
- Merchants allocate over a third of their eCommerce fraud management spending to order review related costs and want to reduce dependency on manual review.
- Friendly fraud and card testing are the most common attacks, surpassing phishing and identity theft.
- Most merchants have a formal approach to combating friendly fraud, with customer notifications and visible policies.
- The variety of fraud attacks has declined, but the volume of attacks has increased.
- Merchants are rationalizing their fraud management toolkits, relying on a handful of widely used tools like CVN and email verification.

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Description

The 2021 Global Fraud Report by Cybersource and the Merchant Risk Council (MRC) presents the results of a survey of 650 merchants from around the globe on...

Technical Information

  • File Format: PDF
  • File Size: 2.26 MB
  • Pages: 28
  • Language: EN
  • Author: Cybersource
  • Total Downloads: 189
  • Last Updated: 11 hours ago

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This PDF document about loyalty program fraud increased by nearly 80% provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into loyalty program fraud increased by nearly 80%.

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