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Marzo.pdf

portal-informe_pqrsd_marzo_2023_v2.pdf
Preview of Marzo
🔗 Source: servicios.supernotariado.gov.co
📊 Size: 1.09 MB
👤 Author: Juan Patricio Gutierrez Rojas
⬇️ Downloads: 143

Summary

Er zijn in maart 2023 12.337 peticiën, klachten, reclames, suggesties, aangiftes en felicitaties ontvangen. Deze zijn als volgt verdeeld over de verschillende kanalen:
- Plataforma: 5.158 (42%)
- Chat: 2.894 (23%)
- Telefónico: 2.227 (18%)
- Presencial: 1.347 (11%)
- Correo electrónico: 711 (6%)

Van de 5.158 peticiën die via de Plataforma zijn ontvangen, zijn 2.667 (52%) afkomstig van het Nivel Central en 2.491 (48%) van de Direcciones Regionales - ORIP.

Er zijn 198 peticiën retour gezonden naar de Oficina de Atención al Ciudadano, waarvan 146 via het Nivel Central en 52 via de ORIP.

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Description

Er zijn in maart 2023 12.337 peticiën, klachten, reclames, suggesties, aangiftes en felicitaties ontvangen.

Technical Information

  • File Format: PDF
  • File Size: 1.09 MB
  • Pages: 30
  • Language: NL
  • Author: Juan Patricio Gutierrez Rojas
  • Total Downloads: 143
  • Last Updated: 1 week ago

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