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Passagerpulsens Kundeservicepris 2017.pdf

Passagerpulsens Kundeservicepris 2017.pdf
Preview of Passagerpulsens Kundeservicepris 2017
🔗 Source: passagerpulsen.taenk.dk
📊 Size: 1.17 MB
👤 Author: Camilla Dahl
⬇️ Downloads: 39

Summary

Passagerpulsen har uddelt en Kundeservicepris til trafikselskaber i Danmark, der har bedst kundeservice. 50% af passagererne mener, at kundeservice har stor eller meget stor betydning for valg af transportmiddel. En undersøgelse viser, at 40% af passagererne har brugt kundeservice på en eller flere platforme inden for de seneste 6 måneder. Kundeservice har stor betydning for både passagererne og trafikselskaberne, og investering i kundeservice kan have positive konsekvenser for bundlinjen og passagerernes opfattelse af trafikselskabet.

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Description

Passagerpulsen har uddelt en Kundeservicepris til trafikselskaber i Danmark, der har bedst kundeservice.

Technical Information

  • File Format: PDF
  • File Size: 1.17 MB
  • Pages: 24
  • Language: EN
  • Author: Camilla Dahl
  • Total Downloads: 39
  • Last Updated: 3 months ago

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