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Product Data Sheet / Brochure.pdf

99071627-9b32-45de-8b39-7bb5f0f576b6.pdf
Preview of Product Data Sheet / Brochure
🔗 Source: cdn.cs.1worldsync.com
📊 Size: 314 KB
📄 Pages: 14 pages
⬇️ Downloads: 97

Summary

Hardware Support Onsite Service provides remote assistance and onsite support for covered products, including notebooks, all-in-one, desktop, or tablet computers. The service offers flexible service-level options with various onsite response or call-to-repair times and coverage windows. Key features include remote problem diagnosis and support, onsite hardware support, replacement parts and materials, firmware updates, and choice of coverage windows and onsite response times. HP will provide telephone assistance for installation of customer-installable firmware and parts, and onsite technical support will be provided for hardware incidents that cannot be resolved remotely. Replacement products are new or functionally equivalent to new, and become the property of HP. The service also includes escalation management, access to electronic support information and services, and optional features such as accidental damage protection and defective media retention.

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Description

Hardware Support Onsite Service provides remote assistance and onsite support for covered products, including notebooks, all-in-one, desktop, or tablet...

Technical Information

  • File Format: PDF
  • File Size: 314 KB
  • Pages: 14
  • Language: EN
  • Total Downloads: 97
  • Last Updated: 7 days ago

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