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McDonald's achieves consistent product quality globally through well-defined processes and standard operating procedures. Well-run organizations have visible and usable systems, allowing people to follow them like a roadmap. The Operations Mapping Method is a step-by-step approach to building process and procedure systems that produce desired results, such as fewer errors or lower operating costs. It involves designing systems to drive performance outcomes, rather than reacting to events. A case study in banking and financial services used Operations Mapping to create a "Fraud Detection and Management System," streamlining the process and making it more transparent. The method can be applied to any area or process, providing benefits such as increased accountability, standardized training, and easier problem-spotting. It can be implemented using specialized software, following a 7-step approach: listing key processes, zeroing in on a specific area, defining the goal, breaking down the process, listing needed policies, adding details, and testing the system.