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Freedom Financial Case Study.pdf

Financial Freedom Case Study_CS_ 1.5.pdf
Preview of Freedom Financial Case Study
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📊 Size: 181 KB
📄 Pages: 1 page
⬇️ Downloads: 126

Summary

Freedom Financial's call center had a 50% turnover rate within 90 days, with 275 customer service employees turning over in 15 months. After implementing Journeyfront's assessments and interview guides, they saw a 93% increase in new employee tenure, 27% reduction in 6-month turnover, and 31% increase in performance, resulting in a $2.5 million ROI.

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Description

Freedom Financial's call center had a 50% turnover rate within 90 days, with 275 customer service employees turning over in 15 months.

Technical Information

  • File Format: PDF
  • File Size: 181 KB
  • Pages: 1
  • Language: EN
  • Total Downloads: 126
  • Last Updated: 15 hours ago

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This PDF document about Freedom Financial Case Study provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Freedom Financial Case Study.

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