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Retail Banking Report.pdf

WRBR-2022-Infographic.pdf
Preview of Retail Banking Report
🔗 Source: capgemini.com
📊 Size: 13.56 MB
📄 Pages: 1 page
⬇️ Downloads: 83

Summary

Banks must focus on customer experience, optimize data-driven capabilities, and leverage platform-based models to compete in a digital landscape, as 52% of customers say banking is not fun, 49% say it's not rewarding, and 48% say it's not emotionally connected, with banks struggling to turn customer data into useful insights and facing data reliability and management challenges.

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Description

Banks must focus on customer experience, optimize data-driven capabilities, and leverage platform-based models to compete in a digital landscape, as 52% of...

Technical Information

  • File Format: PDF
  • File Size: 13.56 MB
  • Pages: 1
  • Language: EN
  • Total Downloads: 83
  • Last Updated: 1 week ago

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