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RSB REPORT NOVEMBER 2020.pdf

RSB_Nov-2020.pdf
Preview of RSB REPORT NOVEMBER 2020
🔗 Source: onward.co.uk
📊 Size: 4.28 MB
📄 Pages: 2 pages
⬇️ Downloads: 85

Summary

Onward has three Regional Scrutiny Boards (RSBs) comprising tenants from Lancashire, Merseyside, and Greater Manchester & Cheshire, which meet regularly to review service performance and challenge improvements. The RSBs investigate areas of concern, present findings to the Finance and Performance Committee, and hold Onward accountable for performance improvement. Despite COVID-19 challenges, the RSBs continued their work, focusing on essential services and improving repairs, including communication, efficiency, quality, and speed. Members can get involved through the Customer Engagement Community or apply for a role on an RSB by contacting the Customer Engagement team.

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Description

Onward has three Regional Scrutiny Boards (RSBs) comprising tenants from Lancashire, Merseyside, and Greater Manchester & Cheshire, which meet regularly to...

Technical Information

  • File Format: PDF
  • File Size: 4.28 MB
  • Pages: 2
  • Language: EN
  • Total Downloads: 85
  • Last Updated: 1 week ago

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