Strategic Plan.pdf

Our Strategy

Achieve excellence in neuro-disability care
Provide outstanding care and empower individuals with neuro-disability
Be the national centre of excellence for neuro-disability

Key Achievements

"Good" rating with the Care Quality Commission
Recognised as a centre of excellence in safeguarding by NHS England
Successful overseas nurse recruitment
Improved financial performance despite COVID-19 challenges
Revised Royal Charter approved by The Privy Council

Technology and Innovation

Electronic Patient Records rollout
E-observations for patients
Embracing technology for flexible working

Fundraising and Education

£15M raised over the last five years
£4M contributed to capital spend
Increasing clinical expertise through recruitment and training
Establishing PhD fellowships and nursing programs

Best Practice and Patient Care

Implementing Intravenous Therapy and dental care for patients with brain injury
Prioritising patient choice and safety
Enhancing patient experience through mealtime changes and high-quality food

Capital Projects

Expanding Leonora ward and refurbishing Andrew Reed and Drapers ward
Reopening Haberdashers House for young adults' service

Priorities for 2022-2027

Put patient and family experience first
Develop services and provide excellent care
Make the RHN an outstanding place to work
Understand and share knowledge on neuro-disability
Achieve a cash surplus and increase charitable funds

Patient Experience

Listen to patients, families, and advocates
Ensure patient safety and quality care
Tailor environment and care to patient wishes
Widen engagement and demonstrate listening through actions

Our People

Make the RHN an outstanding place to work
Value and celebrate volunteers' roles
Use values-based recruitment and empower staff to improve services
* Enhance culture and capability, and promote equality and diversity.