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Agile Service Development.pdf

Cocca_et_al_TIMReview_February2015.pdf
Preview of Agile Service Development
🔗 Source: timreview.ca
📊 Size: 850 KB
📄 Pages: 13 pages
⬇️ Downloads: 265

Summary

Companies developing knowledge-intensive business services (KIBS) face challenges due to required in-depth interaction with customers and high customization, making it useful to assess service ideas, analyze requirements, describe offerings, plan resources, model service processes, and test service concepts. A tailored approach to interdisciplinary cooperation is necessary when bridging disparate industries, and a service engineering framework can guide users systematically through the new-service development process. A case study of BioRegio STERN Management GmbH, a German service company, demonstrates the successful transfer of market study results into practical application of services, highlighting the importance of interdisciplinary teams, close customer communication, and an agile approach.

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Description

Companies developing knowledge-intensive business services (KIBS) face challenges due to required in-depth interaction with customers and high customization,...

Technical Information

  • File Format: PDF
  • File Size: 850 KB
  • Pages: 13
  • Language: EN
  • Total Downloads: 265
  • Last Updated: 2 weeks ago

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This PDF document about Agile Service Development provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Agile Service Development.

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