BSB30120.pdf

BSB30120 Certificate III in Business is a qualification that reflects the role of individuals in various Business Services job roles, carrying out routine procedural, clerical, administrative, or operational tasks. The qualification consists of 13 units: 6 core units and 7 elective units, with options for specializations in Customer Engagement, Business Administration, Medical Administration, and Records and Information Management. Core units include applying critical thinking skills, supporting personal wellbeing, and using inclusive work practices. Elective units are grouped into categories such as Technology, Business Competence, Teamwork and Relationships, Customer and Client Engagement, Business Administration, Medical Administration, and Records and Information Management. The qualification supersedes but is not equivalent to several previous certificates, including BSB30115, BSB30215, BSB30415, BSB30815, BSB30915, and BSB31115.