The process highlighted is planning.
2. Delegation and Decentralization differ in freedom of action: Delegation involves assigning tasks to subordinates with limited freedom, while Decentralization involves transferring decision-making authority to subordinates with more freedom.
3. The process of stimulating and inspiring people at work is motivation.
4. Marketing Management is the process of planning, organizing, and controlling marketing activities.
5. The redressal agency under the Consumer Protection Act where Mohit can file his complaint is the Consumer Forum.
6. The financial decision involved is Investment Decision.
7. The type of leadership style followed by the manager is Autocratic.
8. The type of plan formulated by the financial manager is a Budget.
9. Three points of importance of directing function of management are:
a. Initiating action
b. Guiding and supervising subordinates
c. Motivating subordinates
10. Three measures to overcome communication barriers are:
a. Active listening
b. Clarifying expectations
c. Using simple language
11. Three objectives of SEBI are:
a. Protecting the interests of investors
b. Promoting the development of the securities market
c. Regulating the securities market
12. Delegation is not a process of abdication because it involves assigning tasks and responsibilities to subordinates while still maintaining overall control and accountability.
13. Six factors that will affect Mr. Rohit's fixed capital requirements are:
a. Expansion of business
b. Diversification of business
c. Technology upgradation
d. Increase in production capacity
e. Change in government policies
14. Two dimensions of business environment related to the case are:
a. Economic environment: The amendment to the Payment of Wages Act will affect the way businesses operate and make payments to their employees.
b. Technological environment: The use of electronic modes of payment will require businesses to adapt to new technologies and systems.
15. Four differences between Primary market and Secondary Market are:
a. Primary market is where new securities are issued, while Secondary market is where existing securities are traded.
b. Primary market involves direct investment, while Secondary market involves indirect investment.
c. Primary market is less liquid, while Secondary market is more liquid.
d. Primary market has higher risk, while Secondary market has lower risk.
16. a. The consumer right that has been violated is the right to information.
b. Three responsibilities that a consumer must keep in mind while purchasing any good are:
i. Checking the quality and price of the product
ii. Reading and understanding the labels and instructions
iii. Asking for a bill or receipt
17. Four characteristics of a good brand name are:
a. Simple and easy to remember
b. Unique and distinctive
c. Relevant to the product or service
d. Consistent with the company's image
18. a. The communication barrier discussed is the lack of appreciation and reward for the medical team's suggestions.
b. The category of this communication barrier is Semantic barrier.
c. Two other communication barriers of the same category are:
i. Jargon and technical terms
ii. Unclear or ambiguous language
19. a. The money market instrument that Sherya Ltd. can use is Commercial Paper.
b. The duration for which the company can get funds through this instrument is up to one year.
c. Another purpose for which this instrument can be used is to meet short-term working capital requirements.
20. The techniques of sales promotion used by the company are:
a. Premium offer
b. Free gift
c. Discount
d. Bundle offer
e. Refund offer
21. Five functions performed by a middle-level manager are:
a. Interpreting and explaining policies
b. Assigning tasks and responsibilities
c. Guiding and supervising subordinates
d. Coordinating activities
e. Evaluating performance
22. The function of management highlighted is Control.
23. Five characteristics of Coordination are:
a. Integrating activities
b. Achieving unity of action
c. Ensuring teamwork
d. Facilitating communication
e. Enhancing efficiency
