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Booking System Upgrade.pdf

Charnwood-Borough-Council.pdf
Preview of Booking System Upgrade
🔗 Source: bookinglive.com
📊 Size: 8.46 MB
👤 Author: Jason Wilson
⬇️ Downloads: 237

Summary

Charnwood Borough Council's booking process was manual, admin-heavy, and prone to errors, with bookings taken via phone and monitored using spreadsheets and wall charts. After implementing BookingLive's online booking system, 88% of new orders are now made online, with a 68% reduction in calls, 50% reduction in administrative tasks, and 67% increase in Wild Card memberships. Customers can access and update their information in real-time, and 85% are satisfied or very satisfied with the new process. The council has also seen cost savings, reduced potential for error, and a 104% increase in relevant web page hits.

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Description

Charnwood Borough Council's booking process was manual, admin-heavy, and prone to errors, with bookings taken via phone and monitored using spreadsheets and...

Technical Information

  • File Format: PDF
  • File Size: 8.46 MB
  • Pages: 3
  • Language: EN
  • Author: Jason Wilson
  • Total Downloads: 237
  • Last Updated: 7 days ago

Document Overview

This PDF document about Booking System Upgrade provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Booking System Upgrade.

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If you're interested in Booking System Upgrade, you might also want to explore:

Booking guideBooking tutorialSystem guideSystem tutorialUpgrade guideUpgrade tutorial

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