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CASES.pdf

cases_-_avaliacao_pelos_usuarios_2018.pdf
Preview of CASES
🔗 Source: progep.ufes.br
📊 Size: 618 KB
👤 Author: camila.eller
⬇️ Downloads: 200

Summary

A Universidade Federal do Espírito Santo (Ufes) realizou uma avaliação de desempenho dos servidores técnico-administrativos em educação no ciclo 2018. A avaliação foi realizada por 995 usuários, incluindo servidores, docentes, alunos e pacientes do Hucam. A avaliação visou identificar o atendimento das expectativas dos usuários e propiciar a gestão da melhoria dos serviços. Os resultados mostram que a unidade estratégica CASES obteve médias altas em itens como contato, local, tratamento, tempo, informações, prazos e horários, solução de problemas e limpeza e conforto. No entanto, algumas considerações relevantes sobre o atendimento foram registradas, incluindo uma crítica ao atendimento médico em um setor específico.

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Description

A Universidade Federal do Espírito Santo (Ufes) realizou uma avaliação de desempenho dos servidores técnico-administrativos em educação no ciclo 2018.

Technical Information

  • File Format: PDF
  • File Size: 618 KB
  • Pages: 4
  • Language: PT
  • Author: camila.eller
  • Total Downloads: 200
  • Last Updated: 4 weeks ago

Document Overview

This PDF document about CASES provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into CASES.

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