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Codes Of Practice.pdf

ITC_13_10_FCS_GENERIC_CODE_DOCUMENT.pdf
Preview of Codes of Practice
🔗 Source: clickitc.co.uk
📊 Size: 4.78 MB
👤 Author: FCS
⬇️ Downloads: 98

Summary

ITC's Code of Practice outlines their commitment to providing high-quality customer service, including information on their products and services, customer-care policies, and charges. They offer various services such as landline telephones, broadband access, and mobile telephone services. The code also covers topics like marketing, terms and conditions, cancellation, faults and repairs, compensation, billing, and complaints. ITC aims to resolve customer complaints quickly and efficiently, and they provide a Complaints Code on their website. They also offer services for people with special needs and take nuisance calls seriously, working with the police and industry to tackle the issue.

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Description

ITC's Code of Practice outlines their commitment to providing high-quality customer service, including information on their products and services,...

Technical Information

  • File Format: PDF
  • File Size: 4.78 MB
  • Pages: 5
  • Language: EN
  • Author: FCS
  • Total Downloads: 98
  • Last Updated: 5 hours ago

Document Overview

This PDF document about Codes of Practice provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Codes of Practice.

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