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Hago Next, a Dutch cleaning services company, implemented various measures to reduce physical strain and prevent musculoskeletal disorders among its 450 cleaning staff. Technical measures included introducing 'Smart Hygiene' technology and ergonomic equipment, while organisational measures involved training coaches in ergonomics and rotating tasks among employees. Individual measures focused on teaching employees techniques to reduce physical load. The company also worked with clients to introduce adaptations at client premises and chose ergonomic options when purchasing new equipment. As a result, Hago Next achieved reduced health complaints, increased productivity, improved company reputation, and reduced absenteeism and staff turnover. The company's systematic approach to occupational safety and health, on-site training, and liaison with clients were key success factors. The approach can be transferred to similar organisations, with certain components adaptable to various sectors.