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POSITION DESCRIPTION.pdf

HR-Role_Description-Customer_Service_Representative_-_Clerk_1-2_-_v1.3_S....pdf
Preview of POSITION DESCRIPTION
🔗 Source: hoban.com.au
📊 Size: 193 KB
👤 Author: N2006110
⬇️ Downloads: 133

Summary

The NSW Police Force is seeking a Customer Service Representative to support customer service delivery by responding to and processing urgent and non-urgent contacts and enquiries, providing information and advice, and escalating issues as applicable. The role requires key accountabilities such as receiving and assessing information, providing clear and accurate information, generating and updating records, and assisting in administrative services. The ideal candidate will have autonomy to make decisions regarding time management and prioritization of tasks, and will be required to obtain and maintain security clearances. The role focuses on capabilities such as managing self, communicating effectively, planning and prioritizing, and using technology, with a commitment to customer service and valuing diversity.

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Description

The NSW Police Force is seeking a Customer Service Representative to support customer service delivery by responding to and processing urgent and non-urgent...

Technical Information

  • File Format: PDF
  • File Size: 193 KB
  • Pages: 4
  • Language: EN
  • Author: N2006110
  • Total Downloads: 133
  • Last Updated: 6 hours ago

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