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The City of Zittau, Germany, implemented a project to reduce erosion risks caused by heavy rainfall events, which had resulted in recurring problems in the urban area, including overloaded sewer networks and impaired sewage treatment plants. The project, "Master Plan Adaptation to Climate Change Caused by Heavy Rainfall Events in Zittau," involved participative development of a concept for risk reduction and sustainable soil management, with active involvement of stakeholders, including property owners, leaseholders, residents, and other affected parties. The project identified deficits in the urban area, encouraged stakeholders to act together, and showed ways to reduce the risk, such as implementing adaptation measures through subsidies or mediation. The project resulted in a master plan that provides measures for long-term risk reduction and cost reduction, with a medium- to long-term effect horizon and costs of 55,000 Euro. Key success factors included active and early involvement of all stakeholders, and lessons learned included the importance of cooperation beyond municipal boundaries and the need for early sensitization of actors.