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Shared Services Strategy For Government Efficiency And Cost Savings.pdf

Shared-Services-Strategy-for-Government-March-2021.pdf
Preview of Shared Services Strategy for Government Efficiency and Cost Savings
🔗 Source: assets.publishing.service.gov.uk
📊 Size: 1.59 MB
📄 Pages: 15 pages
⬇️ Downloads: 51

Summary

## Shared Services Strategy for Government (March 2021)

This strategy outlines plans to streamline and modernize shared services within the UK government, focusing on:

Three Overarching Objectives:

1. Better User Experience: Develop intuitive, easy-to-use, mobile-enabled systems that enhance efficiency and convenience for both staff and managers.

2. Efficiency and Value for Money: Implement cost-effective solutions, separate technology from service centers, and consolidate transactional services to reduce operational costs.

3. Convergence Around Processes and Data: Standardize processes and data formats across government, promoting interoperability and enabling better insights and reporting.

Key Initiatives:

Five Shared Service Centres: Consolidate core functions (e.g., finance, HR) into centralized centers to eliminate duplication, reduce competition for skilled resources, and lower costs.
 Cloud-Based ERP and Automation: Migrate to cloud-based Enterprise Resource Planning systems and leverage automation to streamline processes, improve data reliability, and free up time for civil servants.
Net Promoter Score (NPS) Measurement: Use NPS as a standard metric to gauge user satisfaction and drive continuous improvement in shared services.

Benefits Expected:

Reduced bureaucracy and back-office red tape.
Lower operational costs and improved return on investment.
 Increased productivity and focus on public service delivery.
Improved data interoperability across government departments.
 Modern, intuitive systems that enhance employee engagement and satisfaction.

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Description

The UK Government has introduced a Shared Services Strategy to improve efficiency and cost-effectiveness, leveraging technology to streamline central processes and free up resources for key services.

Technical Information

  • File Format: PDF
  • File Size: 1.59 MB
  • Pages: 15
  • Language: EN
  • Total Downloads: 51
  • Last Updated: 6 days ago

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This PDF document about Shared Services Strategy for Government Efficiency and Cost Savings provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Shared Services Strategy for Government Efficiency and Cost Savings.

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