Building A Care Delivery Model At TRUST Health Center.pdf

RIC_case_study_Trust.pdf
Preview of Building a Care Delivery Model at TRUST Health Center
🔗 Source: careinnovations.org
📊 Size: 393 KB
👤 Author: Baba, Lauren
⬇️ Downloads: 144

Summary

The Center for Care Innovations implemented a one-year program for five grantees, including TRUST Health Center, to practice human-centered innovation and develop innovative solutions for care delivery under value-based payment. TRUST, a health center in Oakland, California, serving adults with disabling conditions and histories of homelessness, aimed to create a new care delivery model using human-centered innovation principles. The health center trained staff in human-centered innovation, established a patient group called TRUST Partners to provide input and feedback, and tested and implemented various services and operational processes. Key accomplishments included establishing infrastructure for partnering with staff and patients, building a culture of innovation and learning, and implementing services such as pre-registration, behavioral health integration, and patient transportation. Next steps include continuing to build the care delivery model using human-centered innovation approaches to engage staff and patients and improve patient experiences.

Description

The Center for Care Innovations implemented a one-year program for five grantees, including TRUST Health Center, to practice human-centered innovation and...

Technical Information

  • File Format: PDF
  • File Size: 393 KB
  • Pages: 7
  • Language: EN
  • Author: Baba, Lauren
  • Total Downloads: 144
  • Last Updated: 2 weeks ago

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