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Activity Data Entry and Tracker FAQ’s
● Can I sync with an Apple device?
Yes, in 2-simple steps:
1. Sync your Apple device with a free Strava or Map My Fitness account
2. Log In to HealthCode, click on the selected device on your HealthCode My Activity page
● Can I use my smart phone to manually enter activity data?
Yes, by opening a web browser in your phone, going to HealthCode.Org and LogIn to your
Personal page.
● May I start an event after the 1 st of the month?
Yes, you can start at any day during an event and still enter activity accomplished as of the 1 st of
that month.
● May I sync up other activity tracker devices?
Yes, by connecting your device with Strava or MapMyFitness , which supports almost all
devices.
● How long does it take for activity data to sync from an activity tracker?
Syncing from a FitBit is every 6-hours while Garmin/Strava/Map My Fitness are about 15
minutes
● Why is my Fitbit data not showing up on my HealthCode’s Profile Page?
Please fully charge your device.
● Why is the activity different on my Dashboard than my Organization’s Leaderboard?
Syncing to Leaderboards is about an hour after the activity data is entered.
● How can I remove activity data?
In the My Activity page, click on the “trash can” alongside the activity you’d like to remove.
● How can I see my past activity data?
From your My Activity page, click on the pull down under Year , also check out your YTD stats at the
bottom of the page.
● How can I see my Organization’s activity?
Click on Dashboard , then scroll down and click on Your Organization’s Name
● I’m part of an Organization that has Groups, how can I see our Group activity, and can we see
prior year activity?
(1) From the Dashboard page, click on Your Organization’s name, then click on “ View ORG
Leaderboard”
● Can you trust the manual activity data entered?
Personal integrity is core to any manual activity entry.
● Why do folks sometimes have really high mileage on past Public Leaderboards?
A very cool unexpected result of teachers participating were their students saying: “we want to
do this too”.
● How accurate is the “calories” burned data?
Calories are estimated using Metabolic Equivalent of Task (MET) calculations.
● How is it determined going from minutes to miles?
As with calories, minutes to miles estimates are based upon many assumptions on the average
individual.