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740-V2-Hepburn-Delaney-Complaints-Procedure-A4.pdf
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🔗 Source: hepburndelaney.co.uk
📊 Size: 112 KB
📄 Pages: 1 page
⬇️ Downloads: 69

Summary

Hepburn Delaney has a complaints procedure to address client issues. Complaints should be submitted in writing to the advisor handling the matter or Sumaiya Smyth. The company will acknowledge receipt within 2 working days, investigate, and provide a written response within 28 days. If unsatisfied, clients can refer the matter to the Managing Director, Rebecca Delaney, or the Legal Ombudsman. The Legal Ombudsman can be contacted at PO Box 6806, Wolverhampton, WV1 9WJ, Tel: 0300 555 0333, or [email protected].

Description

Hepburn Delaney has a complaints procedure to address client issues.

Technical Information

  • File Format: PDF
  • File Size: 112 KB
  • Pages: 1
  • Language: EN
  • Total Downloads: 69
  • Last Updated: 3 months ago

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