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Communication Efficace.pdf

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Preview of Communication Efficace
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📊 Size: 2.28 MB
📄 Pages: 4 pages
⬇️ Downloads: 152

Summary

Les dix commandements d'une communication efficace avec les clients sont :
1. Soyez à l'heure et évitez de faire attendre vos clients ;
2. Privilégiez les rencontres sans distraction ;
3. Prévoyez des rencontres régulières pour que le client puisse s'exprimer ;
4. Soignez votre langage non verbal ;
5. Demeurez disponible et attentif aux explications du client ;
6. Adaptez votre langage selon votre interlocuteur ;
7. Abordez le problème du point de vue du client ;
8. Soyez transparent avec votre client ;
9. Documentez adéquatement votre dossier ;
10. Soyez proactif et communiquez régulièrement avec votre client.

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Description

Les dix commandements d'une communication efficace avec les clients sont :
1. Soyez à l'heure et évitez de faire attendre vos clients ;
2.

Technical Information

  • File Format: PDF
  • File Size: 2.28 MB
  • Pages: 4
  • Language: FR
  • Total Downloads: 152
  • Last Updated: 1 week ago

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This PDF document about Communication Efficace provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Communication Efficace.

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