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Complaint Procedure.pdf

bnp-paribas-cib-information-sheet-how-can-i-complain-2022-12-19.pdf

🔗 Source: cib.bnpparibas

📊 Size: 378 KB

👤 Author: DEJEUDEQ

⬇️ Downloads: 161

Summary

BNP Paribas Global Markets clients can complain by contacting their service provider or relationship manager, or by emailing [email protected]. The bank will acknowledge complaints promptly, investigate them fully and impartially, and provide a substantive response as soon as possible. If additional information is needed, the client will be notified. The bank will also inform clients of their options, including referring the complaint to an alternative dispute resolution entity or taking civil action. Local legal and regulatory obligations may apply in certain jurisdictions. In the UK, clients can contact the Financial Ombudsman Service if they are unhappy with the outcome of their complaint.

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Description

BNP Paribas Global Markets clients can complain by contacting their service provider or relationship manager, or by emailing...

Technical Information

File Format: PDF
File Size: 378 KB
Pages: 2
Language: EN
Author: DEJEUDEQ
Total Downloads: 161
Last Updated: 1 week ago

Document Overview

This PDF document about Complaint Procedure provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Complaint Procedure.