Terms & Conditions.pdf

Digital Ceramic Systems Ltd's terms and conditions include: contracts governed by English Law, purchaser submission to English Courts' jurisdiction, and no effect of purchaser's terms and conditions. The company takes customer privacy seriously, complies with the Data Protection Act 1998, and requires a 50% non-refundable deposit for bespoke projects. Prices are subject to VAT, and payment terms must be complied with to avoid suspension of contractual obligations. Orders are final and cannot be cancelled once confirmed, with a 10% cancellation charge for prior cancellations. Delivery and completion dates are not contractual obligations, and the company reserves the right to delay or refuse orders with incomplete or unverifiable details. Samples are recommended, and sample costs start at £50 plus VAT and delivery. The company's products are subject to minor variations due to natural materials and hand decoration, with a recommended proof for decal orders. Quality procedures include inspection after printing, cover coating, and firing, with aftercare instructions provided for bespoke projects. Dispatch and collection terms require notification of shortages or damage within 48 hours, with limited liability for consequential losses.