Video Service Notice.pdf

KALONA COOPERATIVE TELEPHONE COMPANY provides video service and is required to inform subscribers of its policies. Subscribers are entitled to a notice regarding video programming products and services. The company offers various video products and services, with prices and options outlined in the Service Brochure. Subscribers must agree to the Service Contract, which includes terms and conditions, and may be required to enter into a separate service agreement. The company may change or delete programming services, and subscribers are responsible for paying for all services, including installation, equipment, and programming. Late charges and other fees may be imposed for non-payment. Subscribers are also responsible for the safekeeping of equipment and must return it upon disconnection of service. The company may enter premises to install, inspect, maintain, or repair equipment, and subscribers must grant the company a continuing easement to construct and maintain facilities. The company will undertake reasonable efforts to maintain the system and respond to service calls, but assumes no liability for damage to equipment due to circumstances beyond its control.