ネットトラブ� �補償の手引き.pdf

The "Net Trouble Compensation" is a separate optional service for "Security Pack Plus" or "Security Pack Premium" that compensates for costs related to cyber attacks and other security breaches. The service is provided by Mitsui Sumitomo Insurance Co., Ltd. and is available to individuals who purchase the target products from SoftBank Corp. The compensation period starts from the time of purchase and ends at the end of the insurance period or when the target product is no longer used. The service covers damages such as loss of electronic information, damage to computers, and legal fees. The maximum compensation amount is 200,000 yen for damages and 10,000 yen for protection costs. The service also covers notary fees, ID theft, and malware removal costs. To receive compensation, the insured must report the incident to the "Net Trouble Compensation" reception desk and provide documentation such as a repair estimate or a police report.