Manager Development: Mastering People Management Techniques.pdf

TimelessTime Ltd. - Managing People (Winter/Spring 2019)

This workbook accompanies a six-webinar program for Level 7 Manager Development focusing on managing people effectively. It emphasizes that successful people management is learned and requires continuous feedback and intervention to drive performance.

Key Concepts:

Feed Forward & Feed Back: Central to people management, feed forward drives change while feed back corrects performance issues.
Psychological Contract: The unspoken agreement between employer and employee regarding roles, responsibilities, expectations, and rewards.
Employee Engagement & Commitment: Key factors for driving performance, influenced by recruitment, personality, competencies, and job satisfaction.
Culture & Innovation: A supportive culture fosters innovation and encourages employees to contribute ideas.
Reward Strategies: Effective reward systems combine financial incentives (pay, benefits) with non-financial rewards (recognition, growth opportunities) tailored to individual motivations.

Webinar Topics:

1. Establishing the Manager-Employee Relationship: Explores the psychological contract and contractual arrangements within organizations, emphasizing the importance of clear communication and expectations.

2. Winning Staff Commitment and Job Engagement: Introduces models for understanding employee engagement (antecedents and outcomes) and strategies for fostering commitment, including feedback mechanisms and personality assessments.

3. Fostering Innovation and Changing Culture: Discusses how to create a culture that encourages innovation, drawing on social management principles and examples of successful organizational change.

4. Setting Rewards: Practicalities of Pay and Benefits: Explores different reward systems (nACH, nAFF, nPOW) and the psychology behind motivation, offering guidance on pay structures, job evaluation, needs theory, and developing a comprehensive reward strategy.

Additional Resources: The workbook provides links to TimelessTime's online knowledge base with articles on various topics related to employee management, including:

Employing contractors and agency workers
Growing without employees
Winning employee commitment through individualized deals
Engagement follows commitment
Importance of employee commitment and engagement
* Competitive advantage through people