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The Henley Centre for Leadership webinar "Leading with the new normal: challenges and insights" discussed the role of leadership in a context where the pandemic has induced a shift to remote working. Panellists shared insights and challenges on leading with the new normal, focusing on three guiding questions:

1) The biggest challenges for leaders in hybrid working include ensuring communication and support in a virtual world, managing resentment between employees working from home and those in offices, and understanding individual working styles.

2) Successful implementations to overcome these challenges include employee assistance programs, creating meaning at work, and leaders structuring work to provide energy-boosting exercises.

3) Leaders should consider creating purpose and meaning in returning to the office, recognizing that Covid-19 is a catalyst for change, and focusing on performance and the right technology to engage people. Key takeaways include taking small steps, acknowledging changed working styles, and avoiding attrition in business.