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Optimizing Your Zendesk Configuration For Success.pdf

optimization-services.pdf
Preview of Optimizing Your Zendesk Configuration for Success
🔗 Source: web-assets.zendesk.com
📊 Size: 140 KB
📄 Pages: 1 page
⬇️ Downloads: 66

Summary

Zendesk Services supports over 200 brands, handling 58K monthly tickets. Thrasio revamped its self-service strategy with Zendesk, updating configurations, permissions, SLAs, and business rules. A custom ticket sidebar app was built to boost agent productivity. Zendesk offers various packages, including Express, which includes a Project Manager, account review, and design sessions. Elevate includes entitlements for Express, go-forward recommendations, and collaborative configuration. Optimization Packages involve a 4-week or 6-8 week engagement to review and refine Zendesk configurations, maximizing the value of the investment.

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Technical Information

  • File Format: PDF
  • File Size: 140 KB
  • Pages: 1
  • Language: EN
  • Total Downloads: 66
  • Last Updated: 6 days ago

Document Overview

This PDF document about Optimizing Your Zendesk Configuration for Success provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Optimizing Your Zendesk Configuration for Success.

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Optimizing guideOptimizing tutorialYour guideYour tutorialZendesk guideZendesk tutorialConfiguration guideConfiguration tutorialSuccess guideSuccess tutorial

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