Sonic Wireless.pdf

Sonic Wireless is a next-generation wireless network in Western Australia, offering high-speed internet access without requiring a phone line. The service is available in Bunbury, Geraldton, and Perth, with speeds depending on distance to transmission towers and line of sight.

Key components include an antenna installed on the roof, external cabling, and a suitable 240V AC power outlet. A router is also required, which can be supplied by The Telco Spot or purchased from a third party.

Plans are available on 12-month and 24-month terms, with prices ranging from $105 to $155 per month, depending on the plan. The minimum cost for 12 months is $1,656 to $2,160, and for 24 months is $2,520 to $3,720.

Billing occurs from the 28th to the 27th of the following month, with bills issued on approximately the 4th of the month. Actual speeds may vary due to network infrastructure, internet connectivity, and other factors.

Customers can monitor their billing online and contact The Telco Spot for enquiries, feedback, or complaints. The Telecommunications Industry Ombudsman (TIO) can also be contacted if issues are not resolved.