Support Premium Plus.pdf

premium-plus-service-ds.pdf
Preview of Support Premium Plus
🔗 Source: f5.com
📊 Size: 2.86 MB
📄 Pages: 4 pages
⬇️ Downloads: 73

Summary

F5 Premium Plus is a support package offering designated support and priority status, available in two options: Premium Plus 10x5 and Premium Plus 24x7. It provides access to a team of F5-certified engineers, proactive services, and priority support to ensure high availability of F5 solutions. Key benefits include a designated support team, proactive approach, and priority status with fast access to F5 experts. The package includes services such as response to severity level 1 within 30 minutes, 24x7 support, and a dedicated Strategic Account Engineer and Service Delivery Manager. Proactive services include system health checks, software upgrade assessments, and quarterly account reviews. Premium Plus customers also have a voice in F5 product development, with their SDM notifying product development teams of enhancement requests.

Description

F5 Premium Plus is a support package offering designated support and priority status, available in two options: Premium Plus 10x5 and Premium Plus 24x7.

Technical Information

  • File Format: PDF
  • File Size: 2.86 MB
  • Pages: 4
  • Language: EN
  • Total Downloads: 73
  • Last Updated: 4 hours ago

Document Overview

This PDF document about Support Premium Plus provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Support Premium Plus.

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