Austria.pdf

Austrian Study Tour a huge success, with delegates from various backgrounds attending and benefiting from technical knowledge and encouragement from Styrian hosts. Key lessons learned include:
1. Styria has a robust woodfuel industry providing local jobs and combating climate change.
2. Opportunities exist for farmers, foresters, and estate owners to establish businesses selling heat or wood to local users.
3. Experience gained over 20 years demonstrates effective systems, including quality engineers and optimized flexibility.
4. Well-established systems produce and supply high-quality fuel.
5. A professional approach to customer service results in high trust between buyers and suppliers.
6. Linking local woods to local needs minimizes transport overheads and ensures fuel security.
7. High-quality installations are necessary to make best use of resources.
The lessons learned from the study tours of Finland and Austria will be rolled out in South East England, Slovenia, and Croatia through workshops and technical advice from Finnish and Austrian specialists.