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051221.MyAPIStoryA4Horiz.Ristevski.Telstra-2.pdf
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🔗 Source: tmforum.org
📊 Size: 186 KB
📄 Pages: 1 page
⬇️ Downloads: 77

Summary

I am the Product Owner of the Assurance capability for Converged Services, working in a cross-functional team to develop and deploy APIs that allow the business to assure customers' faults and concerns. My team uses TM Forum's Open APIs, specifically TMF653 Service Test Management and TMF656 Service Problem Management APIs, to provide a simple service test API that is powerful behind the scenes, checking the quality and parameters of the service and rectifying violations. These APIs have reduced the time to serve and fix service problems, benefiting support agents and customers, and are hosted on Telstra's Network as a Service API gateway, consumed by various business units and often used in conjunction with the TMF640 Service Activation and Configuration API.

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Description

I am the Product Owner of the Assurance capability for Converged Services, working in a cross-functional team to develop and deploy APIs that allow the...

Technical Information

  • File Format: PDF
  • File Size: 186 KB
  • Pages: 1
  • Language: EN
  • Total Downloads: 77
  • Last Updated: 3 hours ago

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