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Darktrace Support.pdf

6520318ece79d9ced0c65363_Darktrace Support Services MSA Appendix 2 051023.pdf
Preview of Darktrace Support
🔗 Source: assets-global.website-files.com
📊 Size: 206 KB
👤 Author: Darktrace
⬇️ Downloads: 65

Summary

Darktrace provides remote assistance support for its offerings, including standard support services such as helpdesk, software updates, hardware support, health checks, and a customer portal. Support is available in English and subject to geographic limitations. Customers can raise support tickets and access resources through the customer portal. Darktrace will use reasonable endeavors to correct errors and provide updates, and customers are responsible for implementing temporary solutions and updates. Hardware support includes replacement parts and advance replacement hardware, and customers are responsible for returning failed hardware. The customer portal provides access to various resources, including support tickets, user management, and documentation.

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Description

Darktrace provides remote assistance support for its offerings, including standard support services such as helpdesk, software updates, hardware support,...

Technical Information

  • File Format: PDF
  • File Size: 206 KB
  • Pages: 5
  • Language: EN
  • Author: Darktrace
  • Total Downloads: 65
  • Last Updated: 2 weeks ago

Document Overview

This PDF document about Darktrace Support provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Darktrace Support.

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