Click Recovery & restore, select Recovery, and then click Create Recovery Media. Read the on-screen instructions carefully, and then click Next. Follow the on-screen instructions. It may take some time to display the current status of the procedure. Do not eject or disconnect the media while creating Recovery Media, as doing so may result in a failure of the process. Keep the Recovery Media in a secure place. You may not be able to create Recovery Media with a USB flash drive depending on the drive you use. See the help file included with VAIO Care for more information.
To recover from the recovery area, on models with the ASSIST button, press the ASSIST button while your computer is off to launch VAIO Care Rescue. If the display language selection window appears, select your desired language and click OK. Click Start recovery wizard. To perform the custom recovery, select Tools and click Start advanced recovery wizard. Follow the on-screen instructions. On models without the ASSIST button, turn on your computer and press the F10 key several times before the VAIO logo screen disappears. If the Edit Boot Options window is displayed, press the Enter key. If the display language selection window appears, select your desired language and click OK. Select Start recovery wizard. To perform the custom recovery, select Tools and click Start advanced recovery wizard. Follow the on-screen instructions.
To recover from Recovery Media, if you recover your computer from Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer and to an AC power source. Insert the disc into the optical disc drive or connect the USB flash drive to the USB port on the computer while the computer is in Normal mode. Turn off the computer and turn it on once again. If you are using the external optical disc drive or USB flash drive, press the F11 key several times before the VAIO logo screen disappears. The Windows Boot Manager screen is displayed. Press the or key to select Start VAIO Care Rescue and press the Enter key. If the display language selection window appears, select your desired language and click OK. Select Start recovery wizard. To perform the custom recovery, select Tools and click Start advanced recovery wizard. Follow the on-screen instructions.
Recovery is the process of restoring your computer back to its original factory condition. There are two ways to recover your computer: from Recovery Media and from the recovery area. You should perform recovery if your computer has been unstable, if your computer has been infected with a computer virus, if your computer is experiencing problems which cannot be solved through troubleshooting, or if you have formatted the C: drive by mistake. You should use VAIO Care to create Recovery Media, check your computer hardware, and recover your computer. You should use VAIO Care Rescue to rescue (back up) your data, recover your computer, and erase all the data on your built-in storage device.
A recovery area on the built-in storage device contains data for system and application recovery. You cannot modify or delete data in this area, however, there is commercially available software designed for this purpose. You should create Recovery Media to restore your computer back to its original factory condition. If Windows does not start and you have deleted the recovery area, you will need the Recovery Media to perform recovery. Create the Recovery Media immediately after the computer is ready for use.
A backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. You should back up your data regularly due to unexpected events or computer viruses, you might lose various data stored on your built-in storage device. To restore the lost data, its backup copy is needed. You cannot use Blu-ray Disc media, DVD-RAM, CD-R, and CD-RW discs as Recovery Media. You can use optical discs and a USB flash drive as Recovery Media, however, it is recommended that you use optical discs, such as DVD-R, since you may accidentally delete the data on the USB flash drive.
If you cannot recover from the recovery area, recover your computer from Recovery Media if you have used software to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care Rescue. If you cannot create Recovery Media, try the suggestions below: restart your computer and then try to create Recovery Media again, download and install the latest updates using VAIO Update, try other reliable media. If you cannot complete the recovery process, disconnect all unnecessary external devices from your computer, check the condition of Recovery Media, if you are using optical discs, check the discs for dirt or damage, if the discs are not clean, clean them and try recovering your computer again, if you cannot recover your computer from the recovery area, restart the computer and recover the computer from the recovery area again, or use Recovery Media, if you cannot recover your computer using the USB flash drive, connect the drive to another USB port on the computer and try recovering the computer again. If the problem persists, visit the VAIO online support web site for further assistance.
If your computer does not start, when using your computer for the first time, make sure the computer is plugged into an AC power source. At the time of delivery, the power button or the power switch is disabled until the computer is plugged into an AC power source. Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. Make sure the battery pack is installed properly and charged. Disconnect all connected USB devices (if any), and then restart your computer. Remove all extra memory modules you may have installed since purchase, and then restart your computer. If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. Unplug the power cord or the AC adapter, and remove the battery pack. Wait three minutes and then plug the power cord or the AC adapter back in and turn on the computer.
