ACH Group's Data-Driven Transformation.pdf

ACH Group, facing revenue reduction due to aged care legislative changes, aims to become data-driven to mitigate impact on EBITDA. Their existing data systems were manual, lacked contextual data, and hindered quick response to business changes. Exposé Data embarked on a transformation journey:

1. Proof of Value: Demonstrated a comprehensive Advanced Analytics and Big Data Platform's potential.
2. Architecture & Design: Developed a modular Data Analytics Platform to handle diverse user stories, from employee experience to customer journey analysis and conventional reporting.
3. Roadmap: Created a path from the current state to the advanced future state.
4. Current Phase: Assisting in developing prioritized solutions along the roadmap.

The Data Analytics Platform delivers:
- Customized geocoded visualizations for sales opportunity identification.
- Modular solutions for faster, more accurate analytics, reducing user effort and increasing analysis time.
- Near real-time customer, property, and staff views for quicker issue resolution and opportunity exploitation.

Benefits:
- Improved customer and staff retention.
- Increased staff productivity.
- Safer and more pleasant care facilities.
- Better response to regulatory changes.

The solution uses Microsoft Azure, Cortana Intelligence, Azure IoT Suite, and Power BI. Exposé Data welcomes further inquiries.