Utilities CX 2050.pdf

FOU_SmartComms_Roundtable_Summary.pdf
Preview of Utilities CX 2050
🔗 Source: smartcommunications.com
📊 Size: 205 KB
📄 Pages: 8 pages
⬇️ Downloads: 203

Summary

By 2050, utilities will leverage technologies like augmented reality, AI, and blockchain to transform customer experience, enabling personalized and frictionless interactions, and potentially disintermediating traditional energy retailers. Auto-switching and new business models will emerge, with trusted brands and partnerships playing a crucial role in delivering smart home solutions and seamless customer experiences. Utilities must keep pace with digital leaders like Amazon and Google to satisfy customer demands for personalization and convenience.

Description

By 2050, utilities will leverage technologies like augmented reality, AI, and blockchain to transform customer experience, enabling personalized and...

Technical Information

  • File Format: PDF
  • File Size: 205 KB
  • Pages: 8
  • Language: EN
  • Total Downloads: 203
  • Last Updated: 7 days ago

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