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Lambeth - Final Report.pdf

Design in Social Care - Lambeth - final report WEB.pdf

🔗 Source: local.gov.uk

📊 Size: 217 KB

👤 Author: LGA

⬇️ Downloads: 233

Summary

The London Borough of Lambeth participated in the Design in Social Care programme to improve people's experience of home care, focusing on putting individuals more in control of their care. The programme involved semi-structured interviews with home care users, informal carers, and care agencies, revealing the importance of trust, effective communication, and clear expectations. An ideation workshop with home care providers led to potential solutions, including a new guide for service users, a neighbourhood-based approach, and improved communications using technology. Prototyping and testing of these solutions are underway, with Healthwatch conducting complementary research to track progress and impact.

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Description

The London Borough of Lambeth participated in the Design in Social Care programme to improve people's experience of home care, focusing on putting individuals...

Technical Information

File Format: PDF
File Size: 217 KB
Pages: 3
Language: EN
Author: LGA
Total Downloads: 233
Last Updated: 1 week ago

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