Survey Results Report.pdf

- 81.3% response rate
- Staff attitude and communication:
- 85.2% of family members reported a positive attitude
- 13.1% reported a neutral attitude
- 1.6% reported a negative attitude
- Support and care:
- 78.7% of family members reported that their loved ones received suitable support
- 8.2% reported a neutral response
- 11.5% reported that their loved ones did not receive suitable support
- Morning activities:
- 41% of users wanted to do brain exercises or sing-alongs
- 21% wanted to play puzzle games
- 31% wanted to do painting
- 7% wanted to do creative activities
- Rehabilitation:
- 42% of users were satisfied with rehabilitation
- 17% were somewhat satisfied
- 1% were neutral
- 40% were not satisfied
- Transportation:
- 85% of users reported no issues
- 4% reported issues
- 11% did not respond
Family members' comments:
- Requested to share information about users' conditions with transportation staff
- Expressed anxiety about future care and requested regular meetings for caregivers
- Suggested outdoor activities, such as sunbathing, for users.