MIU IV.pdf

Connecting with Respect

Paul Meshanko, President & CEO of Legacy Business Cultures, emphasizes the importance of going beyond mere tolerance in the workplace and fostering a culture of respect that drives business success. The session aims to:

1. Promote Fun and Engagement: Create a light-hearted atmosphere to explore the science behind respect and its impact on business outcomes.
2. Understand Respect's Science and Business Impact: Delve into the research connecting respect, inclusiveness, engagement, camaraderie, legal protection, and customer satisfaction in the hospitality industry.
3. Introduce Four Core Principles:
- Value Social Justice: Demonstrate commitment to social justice as a core business value.
- Enhance Inclusivity and Engagement: Create an environment that fosters camaraderie and encourages diverse perspectives.
- Minimize Legal Risk: Implement practices that reduce legal liabilities related to discrimination.
- Drive Customer Satisfaction: Ensure respect and inclusiveness lead to higher customer satisfaction levels.
4. Encourage Active Participation: Attendees are encouraged to take notes and leave business cards for a PDF copy of the presentation, fostering interactive learning and potential future connections.