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Plny_text_diplomove_prace.pdf
Preview of https://is.muni.cz/t h/kvwo6/Plny_text_di plomove_prace.pdf
🔗 Source: is.muni.cz
📊 Size: 2.22 MB
👤 Author: Dominika Vodáková
⬇️ Downloads: 48

Summary

Dominika Vodáková's diploma thesis "Využití metod designu služeb při analýze a návrhu na zlepšení procesu prezenčních výpůjčních služeb v Moravské zemské knihovně" evaluates the process of in-house loan services in the Moravian Library from the users' perspective and proposes changes using service design methods. The thesis is divided into two parts: a theoretical part introducing the library, service design concepts, and tools, and a practical part analyzing data and proposing changes, including a prototype with introduced changes.

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Description

Dominika Vodáková's diploma thesis "Využití metod designu služeb při analýze a návrhu na zlepšení procesu prezenčních výpůjčních služeb v Moravské zemské...

Technical Information

  • File Format: PDF
  • File Size: 2.22 MB
  • Pages: 92
  • Language: EN
  • Author: Dominika Vodáková
  • Total Downloads: 48
  • Last Updated: 2 months ago

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