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Complaint Policy >.pdf

HUB-Complaint-Policy--Procedure_For-Web-Site.pdf
Preview of Complaint Policy >
🔗 Source: hubfinancial.com
📊 Size: 128 KB
📄 Pages: 1 page
⬇️ Downloads: 52

Summary

HUB Financial Inc. has procedures to handle client complaints in a fair and prompt manner. Clients can file complaints in writing or by email to [email protected]. Complaints are acknowledged within 5 business days, reviewed fairly, and investigated in collaboration with insurers. A written response is provided within 90 days, including contact information for insurers, ombudsman, and provincial regulator. Clients can inquire about the status of their complaint at any time.

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Description

HUB Financial Inc. has procedures to handle client complaints in a fair and prompt manner.

Technical Information

  • File Format: PDF
  • File Size: 128 KB
  • Pages: 1
  • Language: EN
  • Total Downloads: 52
  • Last Updated: 1 week ago

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