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Complaints Procedure.pdf

Complaints-Procedure-4.9.15-.pdf
Preview of Complaints Procedure
🔗 Source: costexperts.co.uk
📊 Size: 262 KB
👤 Author: Michael Joseph
⬇️ Downloads: 110

Summary

MR Negotiators Ltd has a complaints procedure to ensure fair and thorough handling of client dissatisfaction. Complaints can be made in writing, by email, or online, and will be investigated by the Head of Department. The company aims to acknowledge complaints within 2 working days and complete investigations within 10 working days. Clients can appeal to the Managing Director if dissatisfied with the outcome, and further appeals can be made to the Legal Ombudsman or Solicitors Regulation Authority. The company also seeks client feedback on the complaints process.

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Description

MR Negotiators Ltd has a complaints procedure to ensure fair and thorough handling of client dissatisfaction.

Technical Information

  • File Format: PDF
  • File Size: 262 KB
  • Pages: 4
  • Language: EN
  • Author: Michael Joseph
  • Total Downloads: 110
  • Last Updated: 4 weeks ago

Document Overview

This PDF document about Complaints Procedure provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Complaints Procedure.

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