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Non Student Complaints Procedure.pdf

non-student-complaints-process.pdf
Preview of Non Student Complaints Procedure
🔗 Source: southampton.ac.uk
📊 Size: 65 KB
👤 Author: Allen T.
⬇️ Downloads: 41

Summary

The University of Southampton values customer feedback and has a complaints procedure for non-student service users. The procedure is used by members of the public, staff, and alumni to complain about university facilities and services, including the Counselling Service, Early Years Centre, and Libraries. The procedure has two stages: Stage 1, where a complaint is investigated by a designated manager, and Stage 2, where a complaint is reviewed by a Director of Service if the customer remains dissatisfied. Customers should submit complaints within 30 working days, and the university aims to respond fully within 30 working days.

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Description

The University of Southampton values customer feedback and has a complaints procedure for non-student service users.

Technical Information

  • File Format: PDF
  • File Size: 65 KB
  • Pages: 1
  • Language: EN
  • Author: Allen T.
  • Total Downloads: 41
  • Last Updated: 1 week ago

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This PDF document about Non Student Complaints Procedure provides comprehensive information and guidance. Whether you're a beginner or advanced user, this resource offers valuable insights into Non Student Complaints Procedure.

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If you're interested in Non Student Complaints Procedure, you might also want to explore:

Student guideStudent tutorialComplaints guideComplaints tutorialProcedure guideProcedure tutorial

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