NCIM Complaints Policy.pdf

NCIM-Complaints-Policy_October-2018-1.pdf
Preview of NCIM Complaints Policy
🔗 Source: ncim.org.uk
📊 Size: 234 KB
📄 Pages: 6 pages
⬇️ Downloads: 53

Summary

The National Centre for Integrative Medicine (NCIM) has a Complaints Policy that outlines its commitment to dealing with complaints about its services. The policy covers complaints from patients, service users, learners, staff, and other stakeholders. NCIM aims to ensure that all complaints receive a thorough investigation and a full, honest, and fair reply within a agreed timeframe. The policy includes procedures for making a complaint, roles and responsibilities, and review arrangements. Complaints can be made via phone, email, or in writing, and will be handled confidentially and respectfully by the NCIM team. The policy is reviewed annually and revised as necessary in response to feedback and regulatory requirements.

Description

The National Centre for Integrative Medicine (NCIM) has a Complaints Policy that outlines its commitment to dealing with complaints about its services.

Technical Information

  • File Format: PDF
  • File Size: 234 KB
  • Pages: 6
  • Language: EN
  • Total Downloads: 53
  • Last Updated: 1 week ago

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